Records
Objects and relationships, so a case knows its account, its order and its invoice.
Try it
Select a module to connect it. Service desk finds an existing Tickets object from your site, so AutoWire stops and shows the change side by side.
Select a module to connect or disconnect it.
Live wiring0 items
Review before wiring: Service desk
| Item | Existing | New |
|---|---|---|
| Object | Tickets (from your site) | Case, with Tickets merged in |
| Relationship | None | Case → Account |
| Event | None | case.created starts the SLA clock |
What gets wired
Objects and relationships, so a case knows its account, its order and its invoice.
The new module follows the same sharing rules as everything else, including search, reports and AI.
Its changes are published as events, so any workflow can react to them.
The CRM an agency would build for you, generated from the business you already have.